Refunds are available to customers who have deposited money. Any user wishing for a refund may send in a ticket and request one.
Refunds are given based on the remaining balance in the customers account.
Refunds of services (proxies) are done on a case by case basis based on if what was ordered was delivered, worked and was working as advertised. Refunds for proxies working as determined by Proxies.com are at Proxies.com discretion.